The terms that apply to our estimates and work.
Last updated September 2026.
Estimates are based on the conditions visible at the time of inspection and on the scope discussed with you. If we open a system and find a different or additional problem, we stop and tell you before continuing. Work beyond the agreed scope is not performed without your approval.
Diagnostic visits carry a fee, which is credited toward the repair if you proceed with the work. After-hours and emergency work is billed at a different rate from scheduled weekday work, and the applicable rate is stated on the phone before dispatch.
Materials and equipment we supply carry the manufacturer's warranty. Our workmanship warranty is stated on your invoice. Warranties are void where the failure results from work performed by others, misuse, or lack of maintenance specified by the manufacturer.
Payment is due on completion unless other terms were agreed in writing, or financing was arranged. Financing is provided by a third-party lender and is subject to their approval and terms.
Appointment windows are given honestly and we call if we are delayed. You agree to provide safe access to the equipment, and to disclose any known hazard — including asbestos, gas leaks, or structural instability — before work begins.
We carry insurance covering our work. We are not responsible for pre-existing conditions, for damage caused by systems that failed before we arrived, or for consequential losses beyond the value of the work performed, except where the law provides otherwise.
EZ HPS Services LLC, Lake Katrine, NY 12449 · (845) 853-6012 · Office@EZHPS.com
Owner note: have your attorney review these terms before launch. They are written to be readable and fair, not to replace legal advice.
